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In The News


September 16, 2015
You said, tweeted, texted, instant messaged, posted, shared, liked, emailed what?!?
by Bill Rosenthal, CEO
New instant communications tools have made us much more productive, but have you considered their potential pitfalls? View Article >>

August 18, 2015
How Should We Handle Workers' Profane Social Media Posts?
by Bill Rosenthal, CEO
Your concerns about this employee’s tweets are well-founded and a perfect example of why social media has become one of management’s most important communications duties. View Article >>

December 9, 2014
7 Ways to Hold Virtual Meetings That Aren't Terrible
by Bill Rosenthal, CEO
Don't make virtual meetings a bore. Learn seven ways to conduct informative and engaging virtual meetings. View Article >>

December 3, 2014
Data Breach Experts Share The Most Important Next Step You Should Take After A Data Breach in 2014 - 2015 & Beyond
citing Bill Rosenthal, CEO
In the result of a data breach, you need to be prepared for next steps. Learn from the data breach experts what those next steps are. View Article >>

January 16, 2015
Disagree With Your Boss and Live to Tell About It
by Bill Rosenthal, CEO
Learn six guidelines on how to disagree with your boss and live to tell about it. View Article >>

January 7, 2013
The Magical Apology
citing Bill Rosenthal, CEO
Timely and effective apologies strengthen relationships and build trust with angry customers. Check out 3 tips on the right way to apologize. View Article >>

December 16, 2014
Help employees remember your pearls of wisdom
by Bill Rosenthal, CEO
What you teach during mentoring, coaching or skills training will be out of mind as soon as you’re out of sight unless you reinforce the learning. For that you can thank the “forgetting curve.” View Article >>

November 6, 2014
Ford Fouls Up
Quoting: Bill Rosenthal, CEO
Layoffs are inevitable--they're apart of the business world. However, you do have control over how they are rolled out and communicated. Learn from these two mistakes. View Article >>

November 22, 2014
Your guide to power networking at financial services conferences
by Bill Rosenthal, CEO
Financial conferences present excellent opportunities for networking. Here’s a guide on how to power network before, during and after the conference. View Article >>

October 6, 2014
How to rehearse a high-stakes presentation
by Bill Rosenthal, CEO
Umm, uhh… We don’t know what to tell you but, except that it is bad public speaking form to let those verbal tics escape from your mouth. Learn how to give a better presentation by rehearsing. View Article >>

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