LATEST WHITEPAPER/PODCASTThe latest whitepaper/podcast in the Mastering Communications Series addresses how to get the most out of working with, and training, younger employees.
Talking with a 20-something employee, two different managers can get completely different messages from the same conversation.
Let’s say a young job applicant’s first question at the interview is “When will I get my first promotion?” Or a young employee expects lots of praise for taking the first step on a project and ongoing encouragement to complete it. And a third 20-something employee is altogether inexperienced but is certain it can be done better another way and is vocal about it.
This is what should be expected of young employees – the Gen Y or Millennial generation, usually defined as those born after 1980.
One manager might see these behaviors as part of the new generation’s sense of entitlement. What else can you expect, the manager asks, when these kids grew up with helicopter parents who asked teachers to change a grade or argued with a coach for more playing time? Whose parents tried to protect them against all harm with “Baby on Board” stickers on the car and helmets for riding their tricycles?
But another manager, better cued on how to manage the new workforce, sees all this behavior as good news.
Developed by the communications experts at Communispond based on our 40+ years of experience teaching high-impact communications skills to executives from Fortune 500 companies worldwide, the Communispond Mastering Communications Series brings a wealth of presentations, communications, and selling skills tips, techniques, and advice to you through a regular series of downloadable whitepapers, podcasts, videos, and other media.
The latest whitepaper, The Challenges of Managing and Training a Generation That Knows What It Wants, is available now as a complimentary pdf or mp3 podcast download by clicking on the link below.
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ONLINE SOLUTIONSFor more than 40 years, Communispond has been singularly focused on teaching the key skills needed to become a successful presenter.
While we believe that the best, and only, environment for acquiring critical platform skills remains the classroom, the explosion of new technologies has created opportunities for an extension of that classroom, allowing us to enhance the live Communispond experience with our new LearnTO Library.
The LearnTO Library takes advantage of today’s technologies that deliver high-quality multimedia content anytime and anywhere. You can access the library from the computer at your desk in the office or at home. Or you can use your smartphone and other portable media devices wherever and whenever you want or need a refresher.
Just-in-Time Reinforcement - About to stand up and give a presentation? Get an instant refresher with LearnTO Present with Vocal Energy or LearnTO Clear Your Visuals.
- Calm any anxiety with a 5-minute review of LearnTO Conquer Your Nerves with Eye-Brain Control®.
- Getting ready to lead an employee meeting about a policy change? Take 6 minutes to review LearnTO Conduct a Q&A Session and be prepared for even the most challenging questions.
- Putting together a presentation for an industry conference? 5 minutes with LearnTO Organize Your Ideas and planning time will be cut in half.
- Have to report on a project to the Board of Directors? Spend 4 minutes with LearnTO Give an Effective Briefing and be ready to “net it out” for the top execs.
We’ve even included LearnTO topics that go beyond the skills covered in your Communispond program, topics such as LearnTO Create Complex Visuals or LearnTO Use a Pointer Effectively.
With an initial library of 30 modules, 50 podcasts, and more to come, an investment in the LearnTO Library is an investment in the ongoing development of high performance communication skills for you and/or your organization.
The LearnTO Library is available on an annual subscription basis that includes full access to all modules in the LearnTO Library for all employees of your company, all updates throughout the year, and ongoing support. You can purchase the library subscription in one of the following formats:
- SCORM1 Compliant modules delivered to you for installation onto your own LMS or other delivery platform for computers, smartphones, etc.
- Communispond can customize a version of our LMS for your company. This will include your company branding, an administrator portal for LearnTO system administrators, and a user portal for your company’s users.
- Users can self-register and pay individually on the Communispond LearnTO website, or you can purchase User IDs in bulk (minimum purchase is 30 User IDs) and distribute them to your staff as needed.
Individual one-year subscriptions begin at US$175.00 and group licenses begin at US$15,000.00.
Visit www.cslearnto.com for a free 2 week trial of an individual subscription or click here to have a representative contact you about company license(s).
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POINT OF VIEWManaging A Crisis: The Lessons of Toyota
Managers everywhere should pay attention to how Akio Toyoda defends himself and his company, Toyota Motors. With a few commonsense tips, a problem doesn’t have to be a full-blown crisis.
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